Student Centre

Student Services is located in the new Student Centre in the Marie Therese building and is open from 8:00am until 4:30pm during term time.

Student Services is the first point of contact for any day to day student queries. Reasons for students to come to student services could be:

Swipe Cards

  • To swipe manually when they have forgotten their swipe card
  • To purchase a new swipe card/lanyard
  • To collect their swipe card when it has been confiscated by security.


  • To have late arrivals to College approved
  • To bring an absent letter
  • To obtain a purple slip when they feel unwell and need to leave college
  • Students querying their attendance as they have viewed it on-line.


  • To make a payment for a college trip book or equipment
  • To borrow money when they have lost purses/wallets.


  • To ask if staff are off timetable and find out where they are
  • To check if lessons are cancelled.


  • Injuries and a first aider
  • UCAS queries
  • To ask about lost property
  • To return reply slip acknowledgements for letters posted home
  • To obtain a travel variance voucher
  • To ask about Discretionary Funding and apply for this form of support
  • If they are upset and need directing to the relevant person
  • To leave personal belongings during the exam period
  • To meet with outside agencies
  • Full-time student letters regarding Council Tax exemption/ Home Office
  • To collect GCSE result slips
  • Past students collect their A Level certificates.

Bursary Award

If your total household income is £30,000 or below you may be entitled to financial support.  The Bursary is tiered dependent on each students' individual needs focusing on those students who face the greatest financial barriers to participation.  Students must use the allocated funds to pay for support that has been identified as necessary to help students participate in education. 

The bursary is available to eligible students whose total household income does not exceed the threshold for eligibility and they are in receipt of any of the following -

  • Income support
  • Income based Job Seekers Allowance 
  • Income related Employment Support Allowance
  • Personal Independence Payment
  • The guaranteed element of State Pension Credit
  • Support under part 6 of the Immigration and Asylum Act 1999
  • Earned wages from employment 
  • Self-employed earnings (evidence of tax return required)
  • Child Tax Credit 
  • Working Tax Credit 
  • Universal Credit

Support is also available for the most vulnerable students who are in Care or Care Leaver or in receipt of the following in their own right -

  • Income Support
  • Universal Credit
  • Disability Living Allowance
  • Personal Independence payment  

Free School Meals 

To be eligible for a free meal in the academic year 2022/23 you must be aged between 16-18 on 31 August 2022.  If you turn 19 during your year of study you will remain eligible for a free meal until the end of the academic year.  To qualify you should be in receipt of one of the benefits listed above with an annual household income that does not exceed the Government threshold , dependent on benefits.  

For more information on bursaries and free school meals and an application form please see the PDF's below.

For further information contact



Page Downloads Date  
Attendance Procedures at Holy Cross 13th Sep 2022 Download
Progress Tutor Contact Details 19th Jan 2023 Download
Bursary FSM Application and Information 2022 2023 13th Sep 2022 Download